Shipping & returns
Every piece is one of one. All sales are final, and we’ll buy most of it back.
01 · Shipping
US shipping $10, free over $150. We ship within the United States only. The rate is shown in your bag before you check out.
You’ll get an email with tracking when your order ships. Please check your address carefully at checkout: we can’t redirect a package once it’s with the carrier.
02 · All sales are final
Because every piece is vintage, used or one of one, all sales are final. We don’t offer refunds, returns or exchanges. Listings describe condition and include measurements. Please read them and ask us anything before you buy.
The one exception: if you receive something other than what you ordered, or it arrives damaged in transit, contact us within 3 days of delivery with photos and we’ll make it right.
03 · Our buy-back
We’ll buy back almost everything we sell. Buy-back offers are a percentage of the original price, set by condition and what the piece is worth to us at the time. They’re made at our discretion, and we’ll tell you our offer before you send anything.
To start, use our sell form or contact us with your order number and a few photos.
04 · Questions about an order
Email youarentfamily@gmail.com with your order number and we’ll get back to you.